For the 11th consecutive year, several organizations are partnering to promote a statewide healthcare seminar focusing on workforce quality in various types of healthcare entities.
Titled The Unconscious Barriers to Workforce Quality, the seminar will take place from 8:45 a.m. – 3 p.m. on Tuesday, June 18 at the Embassy Suites in Little Rock.
This unique collaboration includes the Arkansas Foundation for Medical Care, the Arkansas Hospital Association, the Arkansas Health Care Association, American Data Network, Community Health Centers of Arkansas, the Governor’s Quality Award Program and the Arkansas State Chamber of Commerce.
“This seminar has developed an excellent reputation for being a valuable professional development opportunity to study a topic that is relevant to all types of healthcare providers,” said Ray Hanley, president and chief executive officer of Arkansas Foundation for Medical Care. “Past topics focused on organizational excellence, patient-centered care, and improving key performance metrics have demonstrated practical applications of best practices across the industry. AFMC is a proud supporter of this annual event.”
“We understand that partnerships like ours aren’t the norm across the country,” said Elisa White, vice president and general counsel at the Arkansas Hospital Association. “But the partnership only makes sense, and as such, has our continued commitment.”
The Governor’s Quality Award Program is responsible for planning the seminar under the guidance of the partners. Managed by the Arkansas Institute for Performance Excellence, the Governor’s Quality Award Program uses the Baldrige Excellence Framework as the foundation for efforts in advancing performance excellence. The Governor’s Quality Award Program administers all aspects of the state-level award program aligned with the Malcolm Baldrige National Quality Award, which is the highest award given to any business by the federal government. The program benefits Arkansas organizations through training, assessment and recognition and is applicable to all industries.
“We’re dedicated to helping our hospitals improve at every point along the quality continuum. The Governor’s Quality Award program is rigorous but enlightening, opening up countless conversations about how to improve in-house processes. Hospitals that participate gain immensely from the effort, whether or not an award is earned,” White said.
Presenting “The Unconscious Barriers to Workforce Quality,” featured speaker Hugh Brown, Chief Executive Officer of St. David’s Georgetown Hospital near Austin, Texas, will share tactical strategies to drive teamwork and engagement. St. David’s HealthCare received a Malcolm Baldrige National Quality Award in 2014.
Other topics and speakers are:
“How the Governor’s Quality Award Process Engages Your Workforce: Examples from a 2018 Award Recipient” – presented by Steven Webb, President and CEO, Unity Health.
“Supporting Your Workforce and Improving Patient Outcomes through Trauma-Informed Care Practices” – presented by Nicola (Nikki) Edge, PhD, Professor/Associate Director, Research and Evaluation Division/Department of Family and Preventive Medicine/University of Arkansas for Medical Sciences.
“How to Build and Sustain a Culture of Excellence” – presented by Jimmy K. Duncan, SHRM-SCP, SPHR, Chief People Officer, Arkansas Children’s.
“Ripple Effects of Substance Use Disorder in Healthcare” – presented by Tonya S. Gierke, JD, BSN, RN, Arkansas State Board of Nursing (ASBN)/Assistant Director Arkansas Nurses Alternative to Discipline Program (ArNAP).
The cost of the seminar is $50 per person and includes lunch. The registration deadline is June 14.
To register for the seminar, click https://www.arkansasstatechamber.com/wp-content/uploads/2019/04/GQAHealthcareSeminar2019_RegistrationFlyer.pdf
For more information, contact Trish Villines, Executive Director of the Arkansas Institute for Performance Excellence/Governor’s Quality Award Program at 501-372-2222 or firstname.lastname@example.org.