The Governor’s Quality Award program continues with training for 2021 applicants On Nov. 4. Training is offered for the following GQA awards: Challenge (Level 1); Commitment (Level 2); Achievement (Level 3); and Governor’s Award for Performance Excellence (Level 4).
All award levels include a feedback report with strengths and gaps prepared by examiners, who are trained industry experts from across Arkansas.
Assistance is available to help you write your application at the Applicant Training Workshops. The Governor’s Quality Award Program uses the Baldrige Excellence Framework, a set of 200 potential questions that set the highest benchmark for organizational excellence.
Wednesday – November 4 – 9 a.m. – 3 p.m.
Applicant Training II – Identifying Key Processes for Success (Commitment Level)
In this workshop you will learn how to write a Commitment Award level application by assessing overall processes in the seven categories of Leadership, Strategy, Customers, Knowledge Management, Workforce, and Operations. This training is for Commitment level applicants.
Thursday – November 5 – 9 a.m. – 3 p.m.
Applicant Training II – Identify Mature Processes for Success (Achievement/Governor’s Levels)
Identify key processes in your key work systems and assess their effectiveness through evaluation in the six categories of Leadership, Strategy, Customers, Knowledge Management, Workforce and Operations. This training is for Achievement and Governor’s Award applicants.
Thursday – December 10 – 9 a.m. – 12 p.m.
Applicant Training III – Prove Success through Results (Commitment/Achievement/Governor’s Levels)
This workshop focuses on determining key measures, their metrics and how they are used to improve processes for greater output. This training is for Commitment, Achievement, and Governor’s Award applicants.
To register for any or all of the training session, click here.
For more information, contact Trish Villines – 501-372-2222 or email@example.com
**Lunch is provided for Applicant I and Applicant II trainings.
Social distancing protocols will be followed. Masks required and Arkansas Department of Health guidelines in place.